Reviews

100% Customer Satisfaction Guaranteed!

Reviews

At General Heating & Air Conditioning, we stand behind our work. If you’re not 100% happy with our services, we’ll remove any products installed and refund your money. We’ve stood by this offer since 1969 and can proudly say we’ve never had a customer need to take advantage of it! Our experienced technicians go above and beyond to fulfill your requests and ensure your complete satisfaction.

Read what our customers have to say about working with us below. If you’re ready to schedule a service, please fill out this form.

I have been a customer of General Heating for 18 years. Rich MacAllister has installed 2 heat pumps systems in my family home. He is extremely knowledgeable and takes time to explain the mechanics of the systems and cares about his customer. Rich responds immediately to any service call and completes the repair quickly, making every effort to keep prices to a minimum. I am delighted to know Rich is now offering a service plan that offers customers the peace of mind knowing that their system is being maintained by an expert. Resulting in a system that performs most efficiently and avoiding costly system repairs in the long term. I HIGHLY RECOMMEND General Heating & Air Conditioning!!

D. Thompson

I have used General Heating to put in a furnace and also 2 heat pumps, the latest to replace the one put in 12 years ago. I wouldn't use anyone else. They do a Great Job!

J. Bowe

That was great, fast and very professional!! Very happy! Thank You!

Dmitri

We've used GHAC for a number of years, we 're very satisfied!

John & Sue Moore, Shorewood, MN

General Heating & Air Conditioning follows through in a very timely & professional manner.

JR Barckhoff

The only thing that General Heating & Air Conditioning could do better, is to work for free.Thank you for your service.

DK

Rich has always treated us as he would his family. He has always done a great job for us! Thank you Rich! Also, we have another business in another city. We have had countless times asked the town next to us (who installed a $10,000 new A/C unit in for us)to come & fix it (still under warranty) they came out a couple of times & never came out & never fixed it. So I decided to give "My Guy Rich" a call. He came out that day, fixed it within 20 minutes! We are now on the 2nd year of it running PERFECTLY!

S. Cronin

Very Satisfied! Very Good Service!

A. Vanover

Excellent Service!

W. Turner

I ALWAYS refer you to ALL of my friends! You do A GREAT JOB, in a timely manner and we appreciate that. Thanks Again!

D. Borgstrom

This is a great company-- both Zak and Rich were wonderful. I had two other companies tell me I needed a new furnace. I was shocked since my furnace is only 7 years old -- neither of those companies would try to work with the furnace company with the warranty that still covered the parts. But luckily I found General Heating and Air Conditioning -- they were able to get the parts covered using my warrantee and I only had to pay for labor. I will definitely use them again. (They actually know how to fix furnaces whereas other companies only want to replace furnaces).

Theresa Kohn

Excellent service! They came out the same day we called about our AC and this was when the temperature was at 90 degrees. Rich was very helpful and covered all our options with upfront pricing. They had to come back the next day to put in a new part and they were constant in communication with us about what time they would arrive. All and all I highly recommend them.

Kate Hall

My wife and I have recently relocated to Minnesota and on a humid August afternoon had the misfortune of having our air conditioner break down. When we purchased the house we bought a home warranty in the event that we had malfunctions like the air conditioner. When the air conditioner quit functioning on August 21 we immediately called the HOW company and they dispatched an HVAC technician. Unfortunately he was not able to fix the problem and we had numerous phone calls and a couple trips out and the AC unit was still not functioning. On the Friday before Labor Day August 31, my patience wore out with the contractor the HOW company sent and I proceeded to seek another contractor. Fortunately for me, Rich the owner of General Heating and Air was able to come to my house within 20 minutes. He quickly diagnosed the problem and fixed it and the unit was functioning that afternoon. The HOW company has reimbursed me for Rich's work as his charges were less than the substandard company. I am extremely happy with the entirety of his work from the professionalism he displayed in diagnosing the problem and the expertise he demonstrated in fixing it. He also went above and beyond by communicating with the HOW company so I would receive my reimbursement from them. Rich has gained a customer for life and I would not hesitate to recommend him; how could I not based on the experience that I had.

John Murante

We used General Heating to look at a property in Norwood, expecting that we would need to do a full replacement of the furnace. He said it was in great shape, and just needed a tune up. I appreciated the honesty. Highly recommend.

Iron River

Rich is great !!! He saved us on a hot summer day when our a/c broke.

Kris Bohn

Rich is a great guy and very reasonably priced. I highly recommend them.

Kyle White

THIS CONTRACTOR IS VERY KNOWLEDGEABLE AND HONEST SELLS ONLY TOP OF THE LINE TRANE EQUIPMENT .

Keith Moody

We have used in the past and again they responded in a timely fashion and completed their work professionally.

Laurence Butler

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